FAQs

What currency are accepted on the site?

All prices and payments are processed in USD although we accept manual payments in other currencies and metals and can be emailed for further inquiry.

HOW DO I KNOW MY PACKAGE HAS SHIPPED AND IS ON ITS WAY?

Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is enroute you will receive another automatic email with shipping information.

How can I track my package?

See email for tracking number and copy and paste in the 

section “TRACK YOUR PACKAGE“

Do you offer a guarantee on your products?

We assure the products quality and accurate description. If the product doesn’t meet your expectations, you can always contact us and return it for a full refund although you must pay the return shipping cost. But if the wrong item is shipped then we will reimburse you 100% for the shipping.

How can I contact Xodus Coins & Mint ?

please send us an e-mail to xoduscoins@proton.me and we’ll get back to you as soon as we can. 

( normally within 24hrs on business days )

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 3-5 days processing time for your order to ship out, average shipping times are 5-10 days.

Can it be returned? What if there is an issue?

We offer a 100 % money-back guarantee if the product is defective or damaged. We give you 48 hrs to notify us of an issue and 7 days from date of approved return to send it back to us for a full refund. Once we have received the product we will refund the full amount of your original purchase without any return fee. Please include all information and full name and order numbers on the returned parcels.

Contact Infos:

Customer Support:-24/7-

Xodus Coins and Mint  | © Xodus LTD, All Rights Reserved

• Business Address: P.O.Box 23053 Evansville, In 47724 – United States.
  
• Email: xoduscoins@proton.me
• Business Hours: M-F 9am-5pm central standard time